General Information (Trade)

The Mission in Sydney is responsible for provision of trade service to the businesses in Pakistan, Australia (all states and territories), Solomon Islands, Vanuatu, Fiji, Nauru and PNG.

Our Mission is to provide quality services to Businesses and increase trade and investments. In our quest for provision of services we connect businesses together.

We believe that, just getting importers address and you writing to them is not enough. We propose that you first familiarize yourself with the way the Australian import machinery functions along with all relevant details, then chalk out the best strategy, key element being which market segment in the whole chain you would like to place yourself. Then contact them as per some of the suggestions given below and then bring us in the loop, if you so desire, to follow up your export opportunities for you here in Australia.

The Australian Chamber of Commerce and Industry of Western Australia has prepared an excellent guide of the Australian market and has allowed us to post it for the benefit of our exporters. We suggest that this comprehensive report of 2012 be read and followed at our website: http://www.cciwa.com/docs/default-source/international-trade/1654-Doing-business-in-wa.pdf?sfvrsn=6

You can register on our website to get connected with businesses and all trade inquiries will be dealt with by our Trade Development Officer where additional information or research will be conducted if required before getting back to you. 

There are many sources to obtain lists of importers world-wide. The Trade Development Authority of Pakistan (TDAP) has details of world-wide importers in detail and directories are available on their library particularly of those in major cities. The lists are also available on the TDAP website http://www.tdap.gov.pk/ where one may need to register and become a member to access.

This consulate has compiled lists for Pakistani exporters and posted them on this website. The lists are password protected and meant for distribution among bonafide exporters and importers. Registration is required on our website to be able to access these lists.

We have also sent a schedule of exhibitions to TDAP. Please note that these exhibitors are usually wholesalers and importers. 

Please understand that there is very little prospect of the importer responding to you just on the basis of a fax or email. It would be more appealing to have nice printed catalogues, informing and showing precisely what you have to offer. Presentation is a key factor in doing business and trade with Australia.

Australian importers are fairly open and conduct appropriate risk management whilst wanting to import from various sources. What would truly help is you participating in their exhibitions. TDAP is supporting Pakistani exporters to participate in the following fairs:

1. International Sourcing Fair ISEA

2. Fine Food

3. Beauty Expo

4. CeBIT

There are professional marketing consultants who will arrange for match making and introduce you to Australian importers as well. The NSW Business Chamber www.nswbusinesschamber.com.au/  and VECCI http://www.vecci.org.au/ are recommended for serious entrants. They will of course charge a fees ranging from AUD $ 3000 to $ 6000 or so. The advantage is that Australian companies will be more comfortable if they think your firm has been briefed and prepared by the Australian Chamber of Commerce.

What is really important is to decide on the market channel one plans to penetrate. To give an example of bed linen, there may be 10 to 12 stores who account for 80-90% of the retail sale. These stores may import 50% of their requirements directly and give remaining import requirement to other importers. They will try to mix the supply sourcing with this method and also mix it from various countries, so as not to put all their eggs in one basket. The SME importers may supply to these major stores, as well as to SMEs retailers. Thus there is a good scope for a Pakistani exporter, subject to market size limitations.

The importers may at first place a small order, to sort out the inevitable problems in the business process. This should be accepted as it is in both the parties interests. What is critical also is to have an effective amicable dispute/ differences resolution mechanism agreed to by both parties. What is not acceptable is to take an approach of blame game and not assume responsibility. The Australian market, though small, has a strong networking and once an exporter looses credibility, its difficult to re-enter this market for quite some time. 

While, the trend is for buyers to give their specs, Australian importers may be willing to look at innovative ideas / products. They wish to see the products, rather than hear about them. Thus, it is important that our exporters participate in a maximum number of exhibitions here. 

All incoming or outgoing trade delegations are required to register their profile on our website in order to allow us to provide timely and accurate information and services including updates about the events. It is vital that registration is done early and we are informed in order that appropriate arrangements can be made.

Here is the updated list of exhibitions in Australia.

Here is the updated list of exhibitions in Pakistan.
  1. At a Glance (Australia)
  2. At a Glance (Pakistan)
  3. Doing Business in Australia
  4. Doing Business in Pakistan

1.   Potential of export of Pakistani Products to Australia

2.   Potential of export of Services from Pakistan to Australia

3.   Potential of Horticultural Exports from Pakistan to Australia

4.   Potential of Rice Exports from Pakistan to Australia

5.   Potential for Manpower Exports from Pakistan to Australia

6.   Booklet on Imports into Australia

Government of Pakistan has constituted a statutory body called Trade Dispute Resolution Organization (TDRO). This organization has been provided the jurisdiction and authority to investigate and adjudicate upon disputes and complaints referred to it. TDRO uses the latest internationally accepted standards, including: Conciliation (centrally and using Regional Stakeholder Committees); Early neutral evaluation; Arbitration; Resolution through Commercial Courts. This organization provides assistance to importers and exporters, both in Pakistan and abroad, and co-ordinate with other agencies (including Pakistani Missions abroad).

In order to seek assistance from TDRO, you need to fill out the Trade Dispute Proforma available on our website and send it to us along with the following documents:

1.   Summary of Trade Dispute / Case Brief

2.   Sales Contract

3.   Shipping Documents (Bill of Lading / Airway Bill)

4.   Payment Documents (Bank Transfer / Letter of Credit)

5.   Survey Report of Internationally Recognized Inspection Agency /Company

6.   Post Dispute Correspondence

Frequently Asked Questions (Trade Services)

You can register on our website with respect to your "Trade Inquiry", provide us with your updated profile, your objectives and targeted sector / products and their HS Codes. We will respond to you through email and provide you necessary help and assistance including the provisional lists of Importers of the sector of your interest in Australia.

This service is available only for Pakistani exporters who are interested in promoting their business in Australia.

Please do not forget to include your contact details, especially email address and telephonic details allowing us to respond to your trade inquiry.

Yes. We are always available to respond to your inquiries, provide you the necessary assistance and help for promotion of bilateral trade between Australia and Pakistan. In order to get the list of Pakistani exporters, you have to register your company particulars on our "Trade Inquiry" form available online.

Please do not forget to include your contact details, especially email address and telephonic contacts enabling us to respond to your trade inquiry. Please let us know the product(s) that you are interested in sourcing from Pakistan including the HS Code.

This service is available for importers from Australia, Fiji, Papua New Guinea and Solomon Islands who are interested in promoting their trade relations with Pakistan.

Yes. We are always available to provide you the required information. You can also find such information on some online resources and publications. If you need our assistance and help, please let us know about your company profile, objectives of entry into Australian market and product(s) / service(s) of your interest enabling us to prepare focused information for you. 

You will be required to fill in the trade inquiry form available on our website enabling us to provide you the required information.
Please do not forget to include your contact details, especially email address and telephonic contacts enabling us to respond to your trade inquiry.

Yes. We are always available to provide you the required information. You can also find such information on some online resources and publications. If you need our assistance and help, please let us know about your company profile, objectives of entry into Pakistani market and product(s) / service(s) of your interest enabling us to prepare focused information for you. 

You will be required to fill in the trade inquiry form available on our website enabling us to provide you the required information.

Please do not forget to include your contact details, especially email address and telephonic contacts enabling us to respond to your trade inquiry.

We do not book stalls / space for individuals and companies on their behalf in the trade fairs in Australia. We provide this service for Government departments especially Trade Development of Pakistan (TDAP). Pakistani Missions abroad are a natural extension of the TDAP in Australia connecting businesses together to promote bilateral trade between the two countries.

You can find this information on the online resources provided by the Pakistani organizations like Board of Investment (boi.gov.pk/), Punjab Board of Investment and Trade (www.pbit.gop.pk/), Sindh Board of Investment (www.sbi.gos.pk/), KPK Board of Investment and Trade (kpboit.kp.gov.pk/), Baluchistan Board of Investment (http://www.balochistan.gov.pk/), Small and Medium Enterprise Development Authority (www.smeda.org/).

We are here to facilitate Pakistani companies with respect to trade inquiries and support. We have also facilitate Pakistani businesses during their visit to Australia through TDAP.

Please inform us 6-8 weeks prior to your visit and also provide us with your company profile, product(s) and marketing objectives enabling us to find suitable contacts and connections for promotion of your business. 

Yes. We are always available to help and facilitate you. Please feel free to contact us before your visit so that we can schedule your appointment with the relevant person who can assist you.

If you are an Australian company interested in investing or doing business in Pakistan or looking forward to grow your import business, we can coordinate and connect you with the Trade Development Authority of Pakistan and Board of Investment Pakistan for necessary help and assistance.

Please do not forget to fill in the trade inquiry form and provide information about your company profile products of interest and objectives enabling us to find suitable contacts and connections for promotion of your business.

We do not book any hotel accommodation and travel tickets for individuals or business persons while they are visiting Australia. Sufficient online resources are available for the purpose. Should you require information about hotel accommodation we can provide you the lists.

We try our level best to help and assist Pakistani exporters doing business with Australia. Whenever we receive any complaint, we try to contact the local authorities (AUSTRADE or other agencies). These agencies are of the view that they cannot provide any assistance with respect to the civil matters due to legal system in Australia.

We generally suggest Pakistani companies to develop better communication with their counterpart as this helps in resolving any dispute. In case if a matter remains unresolved, you may seek legal assistance by engaging a professional or invoke your arbitration clause of the contract.

We try our level best to help and assist Australian importer doing business with Pakistan. Whenever we receive any complaint, we refer it to the Trade Dispute Resolution Organization in Pakistan (TDRO). TDRO has been formed to provide this help and assistance.

We generally suggest Australian companies to develop better communication with their counterpart as this helps in resolving any dispute. In case if a matter remains unresolved, you may seek legal assistance by engaging a professional or invoke your arbitration clause of the contract.

TRADE PROFILE OF AUSTRALIA

Australia has banned or restricted import of certain products based on environmental, health or security reasons etc. Many fresh fruits, vegetables and animal products including seafood  are subject to stringent processing. Items which may be of interest to Pakistani exporters may possibly be restricted. Whilst restricted, these are not prohibited, which means the importer will have to obtain permission from the relevant authorities. The details of products and authorities are available at the Customs website  http://www.customs.gov.au/ and Australian Biosecurity Import Conditions website http://www.agriculture.gov.au/biosecurity.

The Australian quarantine regime is very stringent and is adminstered by the Australian Quarantine and Inspection Service of the Dept. of Agriculture and Water Resources. Certification would be required for products falling in these 3 categories. Details can be obtained from http://www.agriculture.gov.au/. Pakistani exporters may note that while travelling to Australia, they should not bring any edible or plant related products including dried nuts. If any plant / seed / eatable is found, not only will it be confiscated but a fine will imposed for mis-declaration.

All food imported into Australia must comply with Australia's quarantine laws as provided for in the Quarantine Act 1908 and the requirements of the Imported Food Control Act 1992. The applicable standards for food under the Imported Food Control Act 1992 are those set down in the Australia New Zealand Food Standards Code (FSC). The same standards apply to food manufactured in Australia. The FSC is administered by Food Standards Australia New Zealand (FSANZ). FSANZ have published the code on their website:

http://www.foodstandards.gov.au/

All imported food must meet the requirements of the FSC in its entirety. Please note that the responsibility for ensuring imported food complies with Australia's requirements rests with the importer.

Thus, practically, import of many food items like seafood, fresh fruits & Vegetables are not allowed from Pakistan. Among food, major Pakistan export is confined to rice and some spices.

Australia offers duty free imports of Handicrafts. The conditions to qualify are given by Australian customs: C. Written process or video/photographic evidence may be asked. 

Duty free import is also allowed for goods if substitutable goods are not produced in Australia. Duty is 0% for consumption goods or 3% for others.

The detail of tariff against each harmonised code can be found at http://www.customs.gov.au/  . Go to Import section for details of duty.

Australia announced a duty reduction plan in 2 phases  i.e. in 2010 and 2015. From the point of view of Pakistan in terms of textile and clothing, most of our exports were in the 17.5% duty range. It was reduced to 10% in 2010 and was further reduced to 5% from 1 January 2015. Under Australian GSP, only LDCs benefit from reduced duty of 5%. Pakistan do not qualify as an LDC for GSP benefit.

FTAs are means by which tariffs are reduced for imports from partner countries. Pakistani exporters may keep this in mind when quoting price.

  Australia-New Zealand FTA (ANZCERTA)

  Australia-Chile FTA (ACIFTA)

  Australia-New Zealand Closer Economic Relations

  Australia-United States FTA (AUSFTA)

  Singapore-Australia FTA (SAFTA)

  Thailand-Australia FTA (TAFTA)

  Malaysia-Australia (MAFTA)

  Korea-Australia (KAFTA)

  Japan-Australia (JAEPA)

  China-Australia (ChAFTA)

  Indonesia-Australia Comprehensive                        Economic Partnership Agreement

  Australia-Gulf Cooperation Council (GCC) FTA

  Australia-India Comprehensive                                Economic Cooperation Agreement

  Pacific Agreement on Closer Economic                        Relations (PACER) Plus Trans-Pacific Partnership          Agreement

We are continuously updating the list of the exhibitions and fairs enabling businesses to utilize the opportunities in Pakistan, Australia, Solomon Islands, Vanuatu, Fiji, Nauru and PNG.